OUR FAQS
Frequently Asked Questions About SeaBorne Logistics
1. What services does SeaBorne Logistics provide?
We offer haulage, warehousing, and distribution; our drive remains client-centric service, efficiency, and swiftness.
2. What warehousing services does Seaborne Logistics offer in the U.S?
We offer bonded and non-bonded warehousing across states with ancillary services such as pallet racking, cold storage, and real-time inventory management for US importers and brands.
3. Do you offer inter-state haulage and distribution services across the U.S?
Yes, we run FTL and LTL haulage services for local and interstate trucking with a 24/7 service model and on-time pickup SLA.
4. Do you cover specific service areas?
We operate nationwide US haulage, warehousing, and distribution.
5. What type of cargo does Seaborne store in the warehouses?
Seaborne stores food products, palletized goods, retail inventory and Pharma cold chain. With a climate-controlled and bonded warehousing system that is compliant with the best practices and regulatory standards.
6.Is there a specific and standard transit time for seaborne logistics haulage SLAs?
We have a 100% on-time pickup policy with transit time spanning 1-3 days for within and interstate transit.
7. Does Seaborne Logistics offer pay-on-delivery distribution service?
Due to our stringent organizational policy for effective service, we do not offer pay-on-delivery distribution service. Customers are required to pay before deliveries are made.
8. What makes Seaborne Logistics uniquely different from others?
Our proactive communication strategy, no hidden fees, transparent pricing system, real-time warehouse management system and seamless tech-enabled operations and effective services stand us apart from the rest.
9. How do I lodge complaints for effective and timely resolution?
Our customers are our priority. The customer-centric approach is placed at the heart of our operational strategy. Our hotlines are open and available 24/7 for onward resolution of your complaints.
10. How do I get a quote for services being rendered by Seaborne Logistics?
You can request a quote in 60 seconds on our website through the ‘Request a Quote’ icon and get a gateway to the avalanche of world-class solutions that are tailor-made to help your brand grow.
